Cancelling or downgrading your plan doesn't mean losing your data. Here's exactly what happens to your campaigns, entries, integrations, and billing — and what you can do if you need access back.

When you cancel or downgrade, your data is not deleted. This includes:

If you upgrade again in the future, you'll have full access to everything.

Integrations

Integrations not included in your new plan are disabled, not deleted. Your integration data and configuration are preserved — they'll reactivate automatically if you upgrade to a plan that includes them. For a full list of which integrations are included on each plan, see our Premium Integrations guide.

Plan-specific features

Advanced features tied to higher plans will no longer be accessible. However, any work completed while on a higher plan is retained — for example, entries collected during an upgrade remain on your account after downgrading.

When you cancel, your account moves to the Free plan at the end of your current billing cycle. After that:

Downgrades take effect at the start of your next billing cycle — you keep access to your current plan's features until then. Downgrades are not prorated, so you won't receive a credit for the remainder of the current cycle.

Upgrades are prorated — you're only charged the difference for the remaining days in your billing cycle.

If you only need access to a feature for a short period, you can upgrade for one month and then downgrade. Any entries collected or tasks completed during that time are retained after you return to a lower plan.

Click the chat icon in the bottom-right corner to reach our support team.