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ViralSweep for Shopify: Getting started guide

First-time setup guide for Shopify store owners to install ViralSweep, access the dashboard, create their first promotion, and understand key concepts.

Written by Aldin Rey
Updated today

What can you do with ViralSweep?

ViralSweep helps you attract, engage, and convert customers through promotions.

With ViralSweep, you can:

  • Run sweepstakes and giveaways to grow your email list

  • Create instant win games (like spin wheels or scratch cards) for immediate engagement

  • Capture customer data (email, phone, preferences) for targeted marketing

  • Drive repeat visits with referrals and bonus entry actions

  • Sync entrants with email platforms like Klaviyo, Mailchimp, and Omnisend

  • Track performance with built-in analytics and reports


Free trial overview

When you install ViralSweep, you get a 30-day free trial—no credit card required.

During your trial:

  • You have access to all features

  • You can run unlimited promotions

After the trial ends, you'll need to choose a paid plan to keep your promotions live.

You can pause or cancel anytime.


How to install ViralSweep on Shopify

To install ViralSweep:

  1. Go to your Shopify admin

  2. Navigate to Apps → App and sales channels store

  3. Search for "ViralSweep"

  4. Click Add app and approve permissions

Once installed, you'll be redirected to your ViralSweep dashboard.


Access your ViralSweep dashboard

Your dashboard is where you create and manage all promotions.

You can access it in two ways:

  • From Shopify: Apps → ViralSweep

  • Directly: Log in at app.viralsweep.com

From here, you can view active, draft, and completed promotions, along with subscriber data and performance metrics.

Account access help: See our How to log in to ViralSweep article if you're having trouble accessing your account or dashboard.


Create your first promotion

You can launch your first promotion in just a few minutes:

  1. Click New Promotion

  2. Choose a promotion type:

    • Sweepstakes: Users enter for a chance to win

    • Giveaway: Users refer friends to earn entries

    • Instant Win: Users play a game for immediate prizes

  3. Name your promotion (e.g. Spring Giveaway)

  4. Set your start and end dates

  5. Add your prize

  6. Customize your entry form (email required, optional fields available)

  7. Click Launch

Your promotion will go live immediately (based on your start date/time).


⚠️ Important: Check your timing settings

Make sure your promotion's start date, time, and timezone are correct.

If your promotion isn't appearing, see:
My promotion isn't going live — troubleshooting guide


Understanding key concepts

Here are some key terms you'll see:

  • Entries: Total number of submissions

  • Unique entries: Individual users who entered

  • Referral entries: Entries earned by inviting others

  • Email subscriber: Anyone who entered and provided an email

  • Sweepstakes: Random winner selection

  • Giveaway: Referral-based entry system

  • Instant Win: Game-based promotion with immediate results


Add your promotion to your store

Once your promotion is ready, you'll need to make it accessible to customers.

You can:

  • Embed it on your storefront (homepage, product pages, etc.)

  • Share it using a direct link


What to do next

After your promotion is live:

  • Connect your email platform
    Automatically sync entrants to Klaviyo, Mailchimp, or Omnisend

  • Monitor performance
    Track entries, views, and conversion rates in your dashboard

  • Optimize future campaigns
    Use data to improve targeting and engagement

  • Upgrade your plan
    Unlock advanced features as your list grows


Where to get help

If you run into issues:

Need help from a human?
Click the chat icon in the bottom-right corner to contact support.

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