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ViralSweep for Shopify: Getting started guide

First-time setup guide for Shopify store owners to install ViralSweep, access the dashboard, create their first promotion

Written by Aldin Rey
Updated over 2 weeks ago

What can you do with ViralSweep?

ViralSweep is a promotional marketing platform that helps you grow your email and SMS lists, increase engagement, and drive sales through a suite of promotion tools.

  • Sweepstakes — Grow your email and SMS list with chance-based promotions where winners are selected at random

  • Giveaways — Boost your list, engagement, and sales through promotional giveaways

  • Photo/Video Contests — Collect and curate user-generated content like photos and videos

  • Gallery App — Display photos and videos from Contest Participants in a custom embeddable gallery

  • Instant Win — Award fans with prizes immediately upon entry (e.g., spin-the-wheel campaigns or even "Golden Ticket" Variation

  • Purchases — Award sweepstakes entries for every dollar spent on your Shopify store

  • Waitlist — Let users refer friends or complete actions to move up spots on a waitlist

  • Milestones — Have customers refer friends to unlock tiered prizes

  • Hashtags — Collect hashtag entries via Instagram and Twitter

  • Partner Network — Team up with multiple brands to co-promote campaigns


Free trial overview

All plans include a 7-day free trial. Here's what you should know:

  • You can start at any tier and test everything. Anything that's not available on your plan will have a lock icon next to it.

  • If you see features you need on a higher plan, you can upgrade during the trial — it won't charge you until the end of the seven days.

  • You can jump between plans while you're in the trial period to test all the features.

  • You will not be billed during the trial. Cancel anytime from the billing page.

  • There are no refunds if you miss cancelling in time or extensions.

  • If you need help deciding on plans or hit a snag, book a call here

Trial Limitations:

  1. One active promotion max, with only 10 test entries

  2. Limited order tracking (Purchases App)

  3. No data exporting

  4. No winner selection

  5. No custom domains

Restricted Features:

  1. White label branding

  2. Premium integrations (HubSpot, Klaviyo, Braze)

  3. API access, A/B testing, video uploads, multi-language


Access your ViralSweep dashboard

Your dashboard is where you create and manage all promotions.

You can access it in two ways:

  • From Shopify: Apps → ViralSweep

  • Directly: Log in at app.viralsweep.com

From here, you can view active, draft, and completed promotions, along with subscriber data and performance metrics.

Account access help: See our How to log in to ViralSweep article if you're having trouble accessing your account or dashboard.


Building Your First Promotion

Purchase-based promotions run in the background, automatically awarding entries when customers complete qualifying orders on your Shopify store.

But to capture visitors who are haven't decided on making a purchase just yet, you'll want to pair it with a front-facing promotion like a Sweepstakes or Instant Win form to collect emails, phone numbers, and other data.

  1. Log in at app.viralsweep.com

  2. Click New Promotion

  3. Select your promotion type (Sweepstakes, Giveaway, Contest, Instant Win, etc.)

  4. Name your promotion and set your start and end dates

  5. Add your prize details and configure winners

  6. Customize your entry form and any post-entry bonus actions (social follows, referrals, reviews, etc.)

  7. Connect your email platform- Automatically sync entrants to Klaviyo, Mailchimp, or Omnisend

  8. Save and launch your promotion

Your promotion will go live based on the start date and time you set. Double-check your timezone settings if your promotion doesn't appear as expected. At the end of the campaign, you can connect the two campaigns (to combine entries) before drawing the winner.


Install the Promotion on Your Shopify Store

Once the promotion is built, you have a few options for how people access it:

  • Direct Link — We always provide you with a dedicated URL. You can get up and running really quickly just using this link. Share it via email, social bio, wherever.

  • Embedded Widget — Copy a code snippet and drop it into a page on your Shopify store. The form shows up directly in the page content area between your header and footer.

  • Auto-Install (Shopify) — Type in a page name and we'll build the page and install the code for you. No touching code required. But you have the option to manually install as well.

  • Lightbox— A popup version or an overlay that appears on top of your site, showing only the entry form. Visitors can dismiss it at any time by clicking outside the form.

  • QR Codes

    A QR code is automatically generated when you build your promotion. You'll find it under the Install section. Anyone who scans it goes directly to the promotion landing page. If you update the landing page URL (e.g., to your Shopify-installed page), the QR code automatically redirects there too.


⚠️ Important: Check your timing settings

Make sure your promotion's start date, time, and timezone are correct.

If your promotion isn't appearing, see:
My promotion isn't going live — troubleshooting guide


Install your promotion to your store


What to do next

After your promotion is live:

  • Connect your email platform
    Automatically sync entrants to Klaviyo, Mailchimp, or Omnisend

  • Monitor performance
    Track entries, views, and conversion rates in your dashboard

  • Optimize future campaigns
    Use data to improve targeting and engagement

  • Upgrade your plan
    Unlock advanced features as your list grows


Where to get help

If you run into issues:

Need help from a human?
Click the chat icon in the bottom-right corner to contact support.

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