This guide explains how to request data deletion, whether you’ve entered a promotion or manage campaigns in ViralSweep.
For Users & Entrants
If you’ve entered a sweepstakes or contest using ViralSweep and want your data deleted, you have two options:
Contact ViralSweep directly
Email us at [email protected] with your data deletion request.
Contact the promotion owner
You can also reach out to the company running the promotion you entered. They manage the data collected for their campaigns and can process your request.
For ViralSweep Customers
If you’re a ViralSweep customer, there are a few ways to delete your data depending on your needs:
Option 1: Delete a promotion
You can remove a promotion and all associated entry data directly from your account:
Go to your promotions list
Hover over the promotion
Click More > Delete
Result: The promotion and all related entrant data will be permanently deleted.
Option 2: Cancel your subscription
If you cancel your subscription:
Your data will be automatically deleted after 30 days
Option 3: Submit a data deletion request
You can request deletion by emailing [email protected]
To help us process your request quickly, include:
Your account email address
What you want deleted:
Entire account
Specific promotions
Specific users
Need help?
If you have questions or aren’t sure which option is right for you, reach out via the chat icon in the lower-right corner—we’re happy to help.