How to connect ActiveCampaign
1) Navigate to integrations
When setting up your promotion, go to:
Integrations → Email & SMS
Then click Add Service → ActiveCampaign
2) Get your ActiveCampaign credentials
To connect your account, you’ll need your API credentials:
Log in to ActiveCampaign
Go to Settings → Developer
Copy your:
API Key
API URL
3) Complete the connection
Back in ViralSweep:
Paste your API Key and URL
(Optional) Add any tags to apply to contacts
Click Connect
Select the ActiveCampaign list you want to use
4) You’re all set
Your promotion is now connected. All new entries will be automatically sent to your selected ActiveCampaign list.
What data is sent to ActiveCampaign?
The following fields are passed with each entry:
First Name
Last Name
Email Address
Address / Address 2
City, State, Postal Code, Country
Phone Number
Birthdate
Referral Link
Tracking Source
Auto Login URL
Any tags added during setup
Do existing subscribers get updated?
Yes. If a contact already exists in ActiveCampaign:
Their profile will be updated with any new information
The referral link will be refreshed for each new promotion they enter
Troubleshooting
If your ActiveCampaign integration is connected but data isn’t appearing, here are the most common reasons:
Email already exists in your list
If the email is already on your list, it may not be added again as a new contact.
Email already entered in the promotion
If someone has already entered the promotion, their data won’t be resent.
This often happens if the integration was set up after entries were collected.
User didn’t confirm double opt-in
If double opt-in is enabled and the user doesn’t confirm via email, they won’t be added to your list.
Reporting delay
There may be a delay in ActiveCampaign reporting. Check again after a few hours.
Need help?
If you have any questions or need help setting up your ActiveCampaign integration, our team is here to help.
Click the chat icon in the bottom-right corner to start a conversation with support.