The Entry Frequency setting controls how often a user can enter your promotion.
You can find this setting here:
Edit → Build → Entry Frequency
Entry frequency options
By default, all promotions are set to Single Entry, meaning each user can only enter once during the promotion.
You can change this to:
Daily Entry – Users can enter once per day
Weekly Entry – Users can enter once per week
When daily or weekly entry is enabled, the form automatically resets—allowing users to return and submit another entry.
How it works
When do daily or weekly entries reset?
Daily entries reset at midnight each night
Weekly entries reset at midnight at the start of a new week
Example:
If someone enters at 2 PM, they can submit another entry after midnight.
What happens when I enable daily or weekly entry?
The entry form resets automatically after each period (day or week), so users can:
Return to the promotion
Submit a new entry
Increase their chances of winning
Do users need to fill out the form again?
Not usually.
The form is automatically pre-filled with the user’s previous information, so they can quickly submit another entry.
Users may need to re-enter their information if:
They use a different device
Or their browser session/data is cleared
Need help?
If you have any questions, click the chat icon in the bottom-right corner to connect with our support team.