FAQ

An overview of common questions about ViralSweep

Billing

NOTE: THIS HELP DESK IS OUTDATED. PLEASE VISIT OUR NEW HELP DESK  HERE .   What does ViralSweep cost? See our pricing here: Pricing We offer unlimited entries, and unlimited campaigns on any plan. Pricing is month to month, there are no ...

Contact Us

NOTE: THIS HELP DESK IS OUTDATED. PLEASE VISIT OUR NEW HELP DESK  HERE .   We're here to help If you have questions or need help, please start a Chat. Just "Click" on the chat icon in the lower right corner to talk with our support team. ...

Export Data

NOTE: THIS HELP DESK IS OUTDATED. PLEASE VISIT OUR NEW HELP DESK  HERE .   Entry Data In order to export entry data, simply click the Entrants or Subscribers button on your promotion, and then click the Export Data button in the top right co...

Images

NOTE: THIS HELP DESK IS OUTDATED. PLEASE VISIT OUR NEW HELP DESK  HERE .   Moving or Hiding Images To change where the images appear on your form (left, right, top, or bottom) simply edit your campaign and go to the images section. Upload an...

Invalid Entries

NOTE: THIS HELP DESK IS OUTDATED. PLEASE VISIT OUR NEW HELP DESK  HERE .   If your entrants are being marked as invalid, this is due to your spam filter settings .  If your spam filter is set to high (the default), your campaign is restrict...

Dedicated Agent

NOTE: THIS HELP DESK IS OUTDATED. PLEASE VISIT OUR NEW HELP DESK  HERE .   Our Elite Plan offers a dedicated agent who will provide hands on support with any questions, issues, or help you may need with your campaigns. Here are just a few ...