The Additional Users feature allows you to invite team members to access a specific brand within your account. This is especially useful if you manage multiple brands and want different team members to work on different brands.
Note: This feature is available on the Business plan and higher.
User limits by plan
Each plan includes a set number of invited users across your entire account:
Starter Plan: 1 user (no additional users)
Business Plan: Up to 2 invited users
Premium Plan: Up to 4 invited users
Elite Plan: Up to 6 invited users
How to add a user
To invite a new user:
Navigate to the dashboard of the brand you want to give them access to.
Go to Settings → Account → User Management.
Click Add User.
Enter the user’s email and select their permission level.
User permission types
When inviting a user, you can assign one of the following permissions:
View Only
View campaign data
Export data
Editor
Edit campaigns
View and export data
Note: Users added through the Settings tab will have access to all promotions within the brand, not specific ones.
What happens after you invite a user
After sending the invite:
The user receives an email invitation.
They create their own free ViralSweep account.
Once registered, they will have access to the brand you invited them to.
FAQ
Can I invite a user to multiple brands? Users are invited per brand. If someone needs access to more than one brand, invite them separately to each brand.
Can I remove a user later? Yes. Go to User Management and remove their access at any time.
What happens if I've reached my plan's user limit? To invite more users, you'll need to upgrade to a higher plan. Contact us if you need help choosing the right plan for your team size.
Can I restrict access to specific promotions when sharing with external partners? No, users added via Settings have access to all promotions.
Need help?
If you have any questions, our support team is happy to help.