FAQ

An overview of common questions about ViralSweep

Billing

What does ViralSweep cost? See our pricing here: Pricing We offer unlimited entries, and unlimited campaigns on any plan. Pricing is month to month, there are no contracts, and you can upgrade and...

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By Giancarlo

updated 6 months ago

Contact Us

We're here to help If you have questions or need help, please start a Chat. Just "Click" on the chat icon in the lower right corner to talk with our support team. If chat is unavailable, please...

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By Giancarlo

updated 6 months ago

Export Data

Entry Data In order to export entry data, simply click the Entrants or Subscribers button on your promotion, and then click the Export Data button in the top right corner. Analytics In order to...

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By Giancarlo

updated 6 months ago

Images

Moving or Hiding Images To change where the images appear on your form (left, right, top, or bottom) simply edit your campaign and go to the images section. Upload an image, then a menu will appear...

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By Giancarlo

updated 6 months ago

Invalid Entries

If your entrants are being marked as invalid, this is due to your spam filter settings .  If your spam filter is set to high (the default), your campaign is restricted to 1 entry per IP address....

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By Giancarlo

updated 4 months ago

Dedicated Agent

Our Elite Plan offers a dedicated agent who will provide hands on support with any questions, issues, or help you may need with your campaigns. Here are just a few of the things a dedicated agent...

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By Giancarlo

updated 6 months ago