1) Connect to Benchmark
When setting up your promotion, go to:
- Integrations > Email & SMS.
- Click Add Service > Benchmark.
2) Get Benchmark Credentials
In order to get your API Key:
- Login to Benchmark.
- Go to Account > Integrations > API Key.
- Copy the API Key.
3) Complete the connection
To complete the connection within ViralSweep:
- Paste your API Key into ViralSweep.
- Click Connect.
- A menu will appear with your Benchmark lists. Choose a list and click Connect.
4) You're connected
The promotion is now connected to Benchmark and all entries will be sent into the connected list.
What fields do you pass to Benchmark?
Do you update subscribers?
Yes, if you run a promotion and we pass someone to Benchmark, then you run another promotion in the future and the same person enters, we will automatically update their information in Benchmark (if any new information is provided). Mainly, the referral URL will be updated with the newest URL for each promotion they enter.
If you have connected to Benchmark and data is not being added to your list, these are the most common reasons as to why:
Email already in Benchmark list
The email address entered into the promotion may already be in your Benchmark list, so it will not be added again.
Email already entered into ViralSweep
The email address entered into the promotion has already been entered into the promotion previously, so therefore it is not passed to Benchmark. This can happen if you set up your Benchmark integration after you have already entered the promotion.
Delay in reporting
Benchmark is having a delay in reporting. Try checking again in a few hours.
We're here to help
If you have any further questions, please start a Chat. Just "Click" on the chat icon in the lower right corner to talk with our support team.