Sendinblue

Avatar

By Giancarlo

updated 8 months ago

1) Connect to Sendinblue

When setting up your promotion, go to:

  1. Integrations > Email & SMS. 
  2. Click Add Service > Sendinblue.

2) Get Sendinblue Credentials

To get your Sendinblue API Key:

  1. Login to Sendinblue and go to Account > SMTP & API.
  2. Click on Create a new API Key > Choose 3.0 > name it ViralSweep.
  3. Copy your API Key.

3) Complete the connection

To complete the connection within ViralSweep:

  1. Input your Sendinblue API Key.
  2. Click Connect.
  3. Choose a Sendinblue list to connect to the promotion. Click Connect.

4) You're connected

The promotion is now connected to Sendinblue and all entries will be sent into your Sendinblue list.

FAQ

What fields do you pass to Sendinblue?
First Name
Last Name
Email Address
Address 1
Address 2
City
State
Zip
Country
Phone
Birthdate
Referral URL
Promotion ID
Referral Source

Do you update subscribers?
Yes, if you run a promotion and we pass someone to Sendinblue, then you run another promotion in the future and the same person enters, we will automatically update their information in Sendinblue (if any new information is provided). Mainly, the referral URL will be updated with the newest URL for each promotion they enter.


Troubleshooting

If you have connected to Sendinblue and data is not being added to your list, these are the most common reasons as to why:

Email already in Sendinblue
The email address entered into the promotion may already be in your Sendinblue list, so it will not be added again.

Email already entered into ViralSweep
The email address entered into the promotion has already been entered into the promotion previously, so therefore it is not passed to Sendinblue. This can happen if you set up your Sendinblue integration after you have already entered the promotion.

Delay in reporting
Sendinblue is having a delay in reporting. Please check again in a few hours.


We're here to help

If you have any further questions, please start a Chat. Just "Click" on the chat icon in the lower right corner to talk with our support team.

Did this answer your question?