NOTE: THIS HELP DESK IS OUTDATED. PLEASE VISIT OUR NEW HELP DESK HERE.
1) Add fields to AWeber
ViralSweep can pass through certain fields to AWeber subscribers. Before connecting your AWeber account to your ViralSweep promotion, be sure to do the following:
- Login to AWeber and go to List Options > Custom Fields.
- Add fields to your AWeber account that you want to pass through. We cannot pass custom fields, we can only pass the fields shown below. You must add the field names exactly as they are shown below.
2) Connect to AWeber
When setting up your promotion in ViralSweep, go to:
- Integrations > Email & SMS.
- Click Add Service > AWeber.
3) Login to AWeber
In order to connect:
- Login to AWeber.
- Click Allow Access.
4) Complete the connection
To complete the connection:
- Choose a list to connect to.
- Add tags (if any) that we will pass with each contact into AWeber.
- Click Connect.
5) You're connected
The promotion is now connected to AWeber and all entries will be sent into the connected list.
What fields do you pass to AWeber?
Any tags you've added when connecting to AWeber
Do you update subscribers?
Yes, if you run a promotion and we pass someone to AWeber, then you run another promotion in the future and the same person enters, we will automatically update their information in AWeber (if any new information is provided). Mainly, the referral URL will be updated with the newest URL for each promotion they enter.
If you have connected to AWeber and data is not being added to your list, these are the most common reasons as to why:
Email already in AWeber list
The email address entered into the promotion may already be in your AWeber list, so it will not be added again.
Email already entered into ViralSweep
The email address entered into the promotion has already been entered into the promotion previously, so therefore it is not passed to AWeber. This can happen if you set up your AWeber integration after you have already entered the promotion.
User did not opt-in
The user did not click the link in the double opt-in confirmation email that was sent to them. If they do not click the link, they will not be added to your list.
Delay in reporting
AWeber is having a delay in reporting. Try checking again in a few hours.
We're here to help
If you have any further questions, please start a Chat. Just "Click" on the chat icon in the lower right corner to talk with our support team.