NOTE: THIS HELP DESK IS OUTDATED. PLEASE VISIT OUR NEW HELP DESK HERE. 

1) Connect to Atreemo

When setting up your promotion, go to:

  1. Integrations > Email & SMS. 
  2. Click Add Service > Atreemo.

2) Add Credentials

In order to complete the connection within ViralSweep:

  1. Input your Atreemo Username.
  2. Input your Atreemo Password.
  3. Input your Atreemo URL.
  4. Input your email campaign code (optional).
  5. Click Connect.

3) You're connected

The promotion is now connected to Atreemo and all entries will be sent into your Atreemo account.


FAQ

What fields do you pass to Atreemo?
First Name

Last Name
Email Address
Address 
Address 2 
City 
State
Postal Code 
Country
Phone
Birthdate 
Referral Link
Promotion ID


Troubleshooting

If you have connected to Atreemo and data is not being added to your account, these are the most common reasons as to why:

Email already in Atreemo
The email address entered into the promotion may already be in your Atreemo list, so it will not be added again.

Email already entered into ViralSweep
The email address entered into the promotion has already been entered into the promotion previously, so therefore it is not passed to Atreemo. This can happen if you set up your Atreemo integration after you have already entered the promotion.

Delay in reporting
Atreemo is having a delay in reporting. Try checking again in a few hours.


We're here to help

If you have any further questions, please start a Chat. Just "Click" on the chat icon in the lower right corner to talk with our support team.