NOTE: THIS HELP DESK IS OUTDATED. PLEASE VISIT OUR NEW HELP DESK HERE. 

This feature is only available on the Premium plan. This feature is not enabled by default. You must request this feature be enabled on your account.


ViralSweep's Email Notifications feature sends emails using Sendgrid. On our Premium plan, you can receive a dedicated Sendgrid account so you are able to track the delivery of all the emails, as well as see open and click through rates. You must request this feature be enabled on your account, and a separate login and password will be provided to access Sendgrid.


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If you have any further questions, please start a Chat. Just "Click" on the chat icon in the lower right corner to talk with our support team.